IceStone

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FAQs

What is IceStone?

IceStone surfaces are made from three core ingredients: 100% recycled glass, portland cement, and pigment.

 

Where can I purchase IceStone products?

IceStone, LLC sells slabs to distributors and fabricators throughout the United States and Canada. Visit the Showroom Locator on our website for a list of certified fabricators, showrooms, and distributors in your area. Please call our customer service department at 718-624-4900 if you do not find a showroom or distributor in your area.

 

Where are IceStone surfaces made?

IceStone surfaces are proudly made in Brooklyn, NY. All glass is recycled from pre and post-consumer sources in the United States. IceStone sources cement from York, PA.

 

What can IceStone durable surfaces be used for?

IceStone durable surfaces can be used as kitchen countertops, bathroom vanities, shower walls, tabletops, transaction countertops, reception areas, bar tops, conference tables, and windowsills.

How are IceStone surfaces fabricated and installed?

IceStone surfaces have to be fabricated and installed by IceStone Certified Fabricators. Click here for Fabrication Guidelines. Generally, IceStone, LLC recommends following the recommendations of the Marble Institute of America as applied to quarried stone.

How much do IceStone surfaces cost?

The cost of IceStone is comparable to a mid or high end natural stone. Estimates will vary depending on color selection, size, scope, and project. Contact an IceStone Certified Fabricator for a detailed quote.

What are the dimensions of an IceStone slab?

Each IceStone slab is 52.5" wide by 96" long, and 1.25" thick. Each slab is 35 square feet.

How much do IceStone surfaces weigh?

IceStone surfaces weigh approximately 16.3 lbs per square foot (570 lbs per slab).

Can IceStone surfaces be used outdoors?

While outdoor applications are not covered by warranty, IceStone can be used as garden pavers. IceStone's texture and performance will change when installed outdoors.

Can IceStone be used for flooring?

IceStone flooring applications are possible, though not covered by the warranty. Please contact customer service for additional installation information.

 

Can IceStone slabs be milled down to less than 1.25" thickness?

IceStone, LLC does not recommend reducing the manufactured thickness of 1.25”. All IceStone properties (compressive, flexural strength) are ASTM certified for standard 1.25” thickness and these properties can be affected by modifying the thickness of IceStone slab.

 

What edge profiles are possible with IceStone durable surfaces?

Edge profiles recommended by the Marble Institute of America are appropriate for IceStone surfaces, including the ones listed below.

Edge profiles that work well with IceStone surfaces

 

What finishes are available for IceStone durable surfaces?

IceStone surfaces are shipped from Brooklyn with a high-gloss finish; slabs can also be honed or sandblasted by a fabricator. Please check the warranty to see details on covered finishes.

 

How do I care for my IceStone surface?

IceStone recycled glass and cement surfaces can easily be cleaned with a damp cloth and our recommended cleaner. Keep the surface dry and immediately wipe up spills, especially of coffee, wine, soda, juice, and oil or vinegar based products. Please refer to the Care and Maintenance Guidelines for detailed information on how to care for your IceStone surface. For commercial installations, please also refer to our Commercial Care & Maintenance Schedule.

 

Do IceStone surfaces need to be sealed or waxed?

Yes. IceStone LLC requires fabricators to seal and wax the surface before or at the time of installation. A typical installation requires resealing and rewaxing every 6-12 months. Please refer to our Care and Maintenance Guidelines for detailed information on how and when to seal, wax, and care for your IceStone surface.

 

What sealers are best to use on IceStone surfaces?

IceStone, LLC recommends StoneTech BulletProof, a high performance water-based sealer. If your IceStone was sealed with a solvent-based product, apply Protex by Tenax when resealing. If it was sealed with Meta Crème Next Generation Impregnating Sealer, always reseal with that product. Meta Crème must be applied by a Dry Treat Authorized Applicator. Please refer to our Care and Maintenance Guidelines for detailed information on how to care for your IceStone surface.

 

What waxes are best to use on IceStone surfaces?

After sealing, apply CHENG Concrete Countertop Wax on the surface to help protect against etching. In addition to wax, IceStone, LLC also recommends spraying CHENG Concrete Countertop Polish on your surface once a week to maximize the durability of the sealer and wax. Please refer to our Care and Maintenance Guidelines for detailed information on how to care for your IceStone surface.

 

Are IceStone surfaces UV-resistant?

Yes. Since IceStone surfaces do not contain any petrochemicals, IceStone does not fade in sunlight.

Does IceStone offer a warranty?

Yes. IceStone provides a Limited Warranty for material fabricated and installed by Certified Fabricators. All installations have to be registered within 30 days of installation to qualify. To locate a Certified Fabricator near you, visit our Showroom Locator page or contact Customer Service. If you have an installation completed by an IceStone Certified Fabricator, you can register your warranty online here. Click on the following links to download our Commercial 5-Year Limited Warranty and Residential 10-Year Limited Warranty.

What is Cradle to CradleCMCertification?

The Cradle to CradleCMprogram assesses and certififes products based on five criteria categories: material health, social fairness, water stewardship, material reutilization, and energy/carbon management. recycled This certification represents IceStone's commitment to design products according to the highest standard of health and human safety. 

Learn more at http://c2ccertified.org/.

 

What does the NSF-51 symbol represent?

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IceStone, LLC is dedicated to creating healthy products and is certified by NSF International for NSF/ANSI-51. This certification indicates that IceStone has been approved for use in splash zone applications in food-related establishments, such as decorative salad bars, cashier stations, tray counter areas, etc.

What is a B Corporation?

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B Corporations are a group of purpose-driven companies that create benefit not only for shareholders, but also for employees, the community, and the environment. IceStone is proud to be one of the founding members of B Corp alongside such pioneers as Seventh Generation and New Leaf Paper. To learn more, visit B Corporation's website .

 

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